Tennessee’s Highest-Rated Heating & Air Experience
Based on a survey of over 1,000 LB Chase customers, 95% rated us a 9 or 10, placing LB Chase among the highest-known customer satisfaction scores in the HVAC industry nationwide.
We ❤️ our customers. Your trust inspires us to serve with care, integrity, and craftsmanship. Thank you Sevierville, Maryville, Seymour, Pigeon Forge, Kodak, and surrounding areas for your high-rating.
Schedule A Heating Service
LB Chase’s 94.39 NPS® customer satisfaction score is among the highest-known scores in the heating, air & electrical industry in the U.S.
LB Chase Heating & Air
LB Chase sends Net Promoter Score® (NPS) surveys to understand how well we’re serving you and where we can improve. This constant feedback loop shapes our training, our service standards, and every customer experience we deliver.
We don’t just listen — we show appreciation. Throughout the year, Lb Chase & our co-op partners host customer appreciation contests and “enter-to-win” giveaways to thank our local customers for trusting us with their home’s comfort and safety.
At LB Chase, your voice guides our service, and your loyalty is always rewarded.
Join The 2026 LB Chase
Home Comfort Club
Give your family the gift of year-round comfort. For a one-time payment of $179, your 2026 LB Chase Home Comfort Club membership includes two pre-scheduled HVAC system tune-ups (one in the Spring and one in the Fall) performed by our licensed service technicians. See member benefits & more details below.
Benefits of an LB Chase Club Membership:
One pre-scheduled A/C inspection & system check- One pre-scheduled heating inspection & system check
- Lower energy use and improve heating & air output
- Extended equipment life and warranty compliance protection
- 15% discount on repairs
- Exclusive LB Chase Club member promotions
Join the LB Chase Home Comfort Club:
Only $179 for the 2026 calendar year
Fastest way to Redeem this Offer:
Call (865) 505-7081 and ask to speak with Marisa or Mary Ellen.
* If you were a 2025 LB Chase Club member, please call to renew your membership.
![Home with Generac standby generator at night](https://www.lbchase.com/wp-content/uploads/2026/02/Never-Lose-Power-Again-v2.png")
Whole-House Backup Power.
Free In-Home Estimate.
Never Lose Power Again. Automatic Generac® Home Standby Generators Installed by LB Chase Heating & Air. Call Today for Fall Priority Scheduling — Limited Install Slots Before the Winter Season.
Get A Free In-Home EstimateWinter is the Season to Install a Whole-House Generator
Whole-house Generators Add Significant Value to Your Property
Generac Guardian 24kW
The Guardian 24kW delivers more power in the same compact footprint as smaller models, making it one of the most popular whole-home choices for Middle Tennessee families. With extra capacity beyond the 22kW, it’s perfect for larger homes, households with multiple HVAC systems, or anyone who wants to keep more circuits — like kitchens, laundry rooms, offices, and entertainment spaces running seamlessly.
Generac Guardian 26kW
The Guardian 26kW is the strongest air-cooled standby generator on the market — built for homeowners who want absolute assurance their lifestyle will continue uninterrupted during a power outage. With industry-leading capacity, it can handle estate-sized residences, multiple HVAC units, well pumps, workshops, or even future demands like EV charging stations.
* Financing subject to credit approval. Terms apply.
Generac®/Guardian® are registered trademarks of Generac Power Systems, Inc.
Features vary by model. Not all homes qualify for whole-home backup; site visit required.
Office: (865) 505-7081
Email: GM@LBchase.com
LB Chase – Serving Local Since 1995
2574 Boyds Creek Hwy
Sevierville, TN 37876
Get A FREE Estimate
Schedule Your Free In-Home Assessment Today
When the power goes out in your neighborhood, you don’t want to be the unprepared & unprotected home. That’s why LB Chase installs the full line of Generac Guardian standby generators — from the compact 18kW to the powerful 26kW. Your house has a full power backup generator, when others don’t.
Don’t wait for the next storm or utility outage to act.
LB Chase provides turnkey Generac installation. Our techs handle permits, gas and electrical hookups, and startup so you never have to lift a finger. We offer financing options as low as $136 per month… whole-home backup power is more affordable than ever. Secure your peace of mind today. Schedule a free in-home assessment with LB Chase.