Customer Reviews

We recently had a new HVAC system and hybrid water heater installed, and we couldn't be happier with the experience! From the first phone call, everyone in the office and on the sales team was friendly, helpful, and quick to respond. They kept us informed every step of the way and were able to get our installation scheduled within just a few days—even with a holiday in the middle of everything. The installation crew was fantastic. They showed up on time, worked hard all day, and were professional, courteous, and respectful of our home. When a few unexpected issues came up, they quickly adjusted and found solutions without missing a beat. It's not often that you find a company that delivers great customer service, clear communication, and quality workmanship all in one package, but they certainly did. We are extremely pleased with our new system and water heater and would highly recommend them to anyone looking for honest, reliable service. Thanks to everyone involved for making the process so easy! Read Less

I did a review about 7 months ago when we had our mini splits installed, but I needed to give another shout out to LB Chase! We have never had a mini split system before this one and through the last few months have had some questions. I am totally pleased at how quickly either a technician or our sales rep, Devin, returned our call and answered our questions so kindly and patiently. They were amazing at the time of install and continue to be a company that is behoving of praise for superior customer service. Thanks! Read Less

LB Chase Mechanical was absolutely fabulous from start to finish! Excellent Communication! Devin was extremely knowledgeable and accommodating during the estimate and installation process. He always ensured I was completely satisfied throughout, which created a very positive experience. The Daikin split unit installation was smooth and timely. James did a great job with his team. My home was kept clean and tidy with no issues. The work was completed efficiently within the timeframe provided. I would definitely recommend LB Chase Mechanical to my friends and family. Read Less

In Dec 2024 I called LB chase to have them come out and inspect my heater an ac unit. We had a strong propane smell in the house. A representative showed up within an hr. After his inspection. He found that the Hot Water had a propane leak, and the Heater had one also. His recommendation was to turn off each unit till it be repaired. The hot water heater was replaced quickly by Aqua clear. The Ac / Heater had to be replaced also. The unit had Caught Fire at one time and was not safe to continue to use. It was from 1970s. The install of the new heater Ac was fast and works great. LB case Recommended that a mini split being installed in the garage. That took three months to save some money and have it done. That install went flawlessly was done professionally and looks great. I tried my best to watch them stay out of their way. But at the end I was helping the gentleman were professional did a clean job and were efficient in what they did I would recommend them for your heating AC anytime. Read Less