Customer Reviews in Seymour, Pigeon Forge, Kodak, TN & Surrounding Areas

LB chase has the best employees. They had to come and put a new fuse box in for me, the gentleman was very professional, answered all my questions, and price was reasonable. I made an appointment, they said it would be a couple of hours for someone to come out, not long after I made the appointment the gentleman was calling saying he was on his way to my house. I highly recommend LB chase. Thank you LB chase for taking care of my issue. Read Less

Our 25 year old HVAC system needed to be replaced. I contacted 3 companies - one proposed the Trane unit we ended up purchasing but at a significantly higher price (and a high pressure “buy now” approach). One sent a tech for a repair but never offered a quote even after multiple requests. I contacted LB Chase because they were located near our home, they have low-key ads and they seemed to have a good reputation. The sales process was easy - no pressure and a better price. We had 4 techs out for the install today. They identified and corrected several issues that we didn’t know existed and were done by the middle of the afternoon. Everything was cleaned up before they left. They all worked together to get the install done quickly and professionally. No issues at all. Read Less

Very professional and personable. Came in and handled our issues quickly. Best of all, out of my 5 bids no one else even came close to their price. Even helped me get better financing out of all the other choices. Thank you, to all who were involved!!!! Read Less

Very pleased with LB Chase’s services ! Went over and beyond. Thank you. I recently purchased a new HVAC system from them. Once the order was placed and the equipment arrived they were out to my home quickly for install. It took less than a day for the work to be complete ☀️ and now I have both central heat and air. Originally at the end of summer my air conditioner started failing and they were out to the house quickly to diagnose the issue. LB CHASE provided a portable air conditioner while waiting for the order to be placed the equipment to arrive. Very thankful to have some relief from the heat with having a newborn at home. Will recommend this company to neighbors, friends and family ! Thanks again. Read Less

We purchased a new Trane Heat & Air Unit December 23, 2023. We needed put in before we left on December 31st. Devin was able to schedule the installation on December 27th. They sent a crew of 4, working in tandem to finish in what I think is record time. They were attentive to detail, very knowledgeable/skilled installers, and all around nice people. They advised us that they are available 24/7 if we have questions, after cleaning up the area. The unit is working perfectly & the price was competitive with the other 5 estimates we received. I highly recommend their excellent business & services! SC/Pigeon Forge. Read Less