Customer Reviews

In Dec 2024 I called LB chase to have them come out and inspect my heater an ac unit. We had a strong propane smell in the house. A representative showed up within an hr. After his inspection. He found that the Hot Water had a propane leak, and the Heater had one also. His recommendation was to turn off each unit till it be repaired. The hot water heater was replaced quickly by Aqua clear. The Ac / Heater had to be replaced also. The unit had Caught Fire at one time and was not safe to continue to use. It was from 1970s. The install of the new heater Ac was fast and works great. LB case Recommended that a mini split being installed in the garage. That took three months to save some money and have it done. That install went flawlessly was done professionally and looks great. I tried my best to watch them stay out of their way. But at the end I was helping the gentleman were professional did a clean job and were efficient in what they did I would recommend them for your heating AC anytime. Read Less

LB Chase was amazing from start to finish. Our representative, Devin was so helpful! I had a special request for a custom part and he bent over backwards to find it for me. He was a great communicator who always returned emails and calls promptly. The office personnel were kind and helpful as well. Lastly, the installation crew did a wonderful job. They were super knowledgeable, nice, and kept my new tiny house from getting dirty during the install. I highly recommend LB Chase! Read Less

I've lived in this house for 22 years, so I've had to use a lot of HVAC repair companies. LB Chase is by far the best and I will never call anyone else. In January 2025 I needed a new unit so I called them. The day the installation was scheduled it started snowing. I expected them to call and cancel, but they didn't. They showed up on time with their full installation crew. Drove straight up my steep snowy driveway and got to work. They were all very professional, knowledgeable and very precise and efficient. They got the whole thing done in about a half a day, even though they had to cut out a new intake vent in my hallway. Every experience I've had with LB Chase has been excellent. They are absolutely the best and I highly recommend them. Read Less

LB Chase have been my contractor of choice for all the HVAC needs for The Sidecar Inn for the past 8 years. They have installed three mini splits, a package unit, and a split unit. On the rare occasion I have needed emergency service they have always stepped up and taken care of the problem. Highly recommended. Read Less

Our house (rental) was HOT and couldn't keep up with the temperatures this past week. The landlord sent these guys out. They showed up early (which was fine because I was home all day), they were absolutely wonderful to deal with, respectful of the property, and great with our black lab. One of them even played a bit of fetch with her in the house. They attempted to diagnose and fix the issue, but the unit was just too far gone, so our landlord opted to replace it. We went from suffering 80+ degrees in the house and high humidity, to a comfortable 71 degrees. They were quick and efficient in their jobs, very respectful, and polite. 100/10. Would definitely recommend. Thank you guys. You're awesome. ❤️ Read Less