Announcement: LB Chase Earns Industry-Leading NPS® Score in Customer Satisfaction.
LB Chase Heating & Air
Justin Wood, General Manager
Email Justin: GM@LBchase.com
Rated 4.9 on 
(393 Reviews)
Lead Funnel - AC Service Appointment
LB Chase is Rated 4.9 on and Received an Industry Leading NPS® Score in Customer Satisfaction
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About Our AC Maintenance & Repair Appointments
Justin Wood, General Manager
Email me: GM@LBchase.com
If you need to schedule AC service for maintenance, repair, or a general system check, this is the right place to start.
Homeowners schedule AC service appointments for a variety of reasons. Your system may not be cooling as well as it should, may be running more than usual, or you may simply want to have it inspected before peak summer heat. Regular maintenance can help improve performance, extend the life of your system, and reduce the risk of unexpected breakdowns.
After you complete the short form above, an LB Chase comfort advisor will contact you within 1–2 hours during normal business hours to confirm your appointment and schedule a convenient time.
During your visit, our technician will evaluate your system, check key components, and identify any issues affecting performance. If repairs are needed, we will explain the problem clearly and review your options. If your system is in good condition, we will confirm everything is operating as expected.
Whether you need routine maintenance or help with a specific issue, our goal is to make the process simple, straightforward, and stress-free.
LB Chase Heating & Air has been serving Sevierville, Maryville, Seymour, Kodak, Pigeon Forge, and surrounding East Tennessee communities since 1995. We are known for reliable service, honest recommendations, and helping homeowners stay comfortable year-round.
Frequently asked questions about AC maintenance or repair services
What is included in an AC service appointment?
An AC service appointment typically includes a system inspection, checking airflow, thermostat operation, electrical components, and overall performance. If it is a maintenance visit, it may also include cleaning and preventative checks.
How often should I schedule AC maintenance?
Most homeowners schedule AC maintenance once per year, typically before the cooling season. Regular maintenance helps improve efficiency, reduce breakdowns, and extend the life of the system.
How do I know if I need AC repair or just maintenance?
If your system is not cooling properly, making unusual noises, or running more than normal, it may need repair. If it is working but has not been serviced recently, a maintenance visit is a good place to start.
How long does an AC service appointment take?
Most AC service appointments take between 60 to 90 minutes, depending on the condition of the system and whether any issues are found during the inspection.
Can regular maintenance prevent AC breakdowns?
Routine maintenance can help identify small issues before they become larger problems and reduce the likelihood of unexpected breakdowns, especially during peak summer months.
What are the signs my AC needs service?
Common signs include weak airflow, inconsistent cooling, higher energy bills, unusual noises, or the system running longer than normal. These can indicate that the system is not operating efficiently.
Should I schedule AC service before summer?
Yes. Scheduling service before the peak cooling season helps ensure your system is ready for higher demand and can help prevent issues during the hottest part of the year.
When should I call for AC service instead of waiting?
You should schedule service if your system is not performing as expected, if you notice changes in cooling, or if it has been more than a year since your last maintenance visit.