Announcement: LB Chase Earns Industry-Leading NPS® Score in Customer Satisfaction.
LB Chase Heating & Air
Justin Wood, General Manager
Email Justin: GM@LBchase.com
Rated 4.9 on ![]()
(393 Reviews)
Lead Funnel - Emergency AC Appointment
LB Chase is Rated 4.9 on
and Received an Industry Leading NPS® Score in Customer Satisfaction
Ashley Griswold
Dorris Wheat
Doug Little
George Mc
Jeff G
Julie Latham
Loretta Peter
Lori Daniels
Mary Benson
Mary Foster
Roger Moroney
Romey S
Shannon Davis
Vickie Dyer
William Hakes
About Our Emergency AC Repair Service Appointments

Justin Wood, General Manager
Email me: GM@LBchase.com
If your AC is not working and your home is getting hot, you need a fast, reliable solution. Emergency AC issues can happen suddenly, and in the middle of East Tennessee heat, waiting is not a good option.
Common emergency situations include an AC that will not turn on, stops cooling completely, blows hot air, freezes up, leaks water, or makes loud or unusual noises. In many cases, these problems can be diagnosed and repaired quickly once the root cause is identified.
After you complete the short form above, an LB Chase comfort advisor will contact you within 1–2 hours during normal business hours to schedule the earliest available appointment. If your situation requires immediate assistance, we recommend calling our office directly for fastest response.
During your appointment, our technician will diagnose the issue, explain what is causing the problem, and review your repair options so you can get your system running again as quickly as possible. Our goal is simple: restore cooling to your home with minimal downtime.
LB Chase Heating & Air has been serving Sevierville, Maryville, Seymour, Kodak, Pigeon Forge, and surrounding East Tennessee communities since 1995. When your AC is down, you can count on fast response, honest answers, and reliable service.
Frequently asked questions about emergency, same day AC repair
What qualifies as an AC emergency?
An AC emergency typically includes situations where your system stops working completely, your home temperature is rising quickly, or there are safety concerns such as electrical issues, water leaks, or burning smells. In extreme heat, loss of cooling can become urgent, especially for children, elderly individuals, or pets.
How quickly can I get emergency AC repair service?
Response times can vary based on demand and time of day, but most emergency requests are scheduled for the earliest available appointment. Calling directly is usually the fastest way to secure same-day or next-available service.
Should I call or schedule online for emergency AC repair?
If your AC is completely down or the situation is urgent, calling is the fastest option. Scheduling online is a good option if your situation is urgent but not immediate and you prefer to be contacted quickly to book an appointment.
What should I do while waiting for AC repair?
While waiting for service, keep blinds closed, use fans to circulate air, avoid using heat-generating appliances, and stay hydrated. If possible, reduce indoor heat load to keep your home more comfortable until your system is repaired.
Why did my AC suddenly stop working?
An AC can stop working suddenly due to electrical issues, thermostat problems, blown fuses, tripped breakers, failed capacitors, compressor issues, or airflow restrictions. Many of these issues require professional diagnosis.
Is it safe to keep running my AC if it is not working properly?
If your AC is not cooling, making unusual noises, leaking, or repeatedly shutting off, it is often best to turn it off until it can be inspected. Continuing to run the system may worsen the issue.
Can emergency AC repairs be done the same day?
Many AC issues can be diagnosed and repaired during the same visit, depending on the problem and part availability. The goal of emergency service is to restore cooling as quickly as possible.
When should I call for emergency AC repair instead of waiting?
You should call immediately if your AC stops working during hot weather, your home temperature is rising quickly, there are signs of electrical issues, water leaks are causing damage, or vulnerable individuals are affected by the heat.
